Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Mold | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Mold is a GPhC registered online pharmacy weight loss clinic serving Mold, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what data we collect, how we use it, and your rights as a patient.

1. Who We Are

Pharmacy Weight Loss Mold is the data controller responsible for your personal information. We are registered with the General Pharmaceutical Council (GPhC No. 9012511) and operate as a regulated online pharmacy and weight loss clinic. If you have any questions about this policy or how we handle your data, please contact us using the details provided at the end of this document.

2. Data We Collect

We collect personal information necessary to provide safe and effective pharmacy services. This may include:

• Identity data: full name, date of birth, gender
• Contact data: email address, phone number, delivery address
• Health data: medical history, current medications, weight, BMI, and other clinical information provided through our consultation forms
• Payment data: billing details processed securely through third-party payment providers
• Technical data: IP address, browser type, device information, and website usage data collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data to:

• Conduct clinical consultations and assess your suitability for weight loss treatment
• Enable our pharmacist to review and approve your prescription before dispensing
• Process and dispatch your medication, with delivery completed within 1 working day of pharmacist approval
• Communicate with you regarding your treatment, orders, or any follow-up care
• Comply with our legal and regulatory obligations as a GPhC registered pharmacy
• Maintain accurate patient records as required by pharmaceutical standards

We process your data on the legal bases of contractual necessity, legal obligation, and, where required for health data, the provision of healthcare services by a regulated professional.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device. We use the following types:

• Essential cookies: required for the website to function correctly
• Analytics cookies: help us monitor website performance and visitor behaviour (anonymised)
• Functional cookies: remember your preferences to improve your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information only in the following circumstances:

• Dispensing and delivery partners: to fulfil your medication order
• Payment processors: to securely handle your transactions
• Healthcare professionals: where clinically necessary or with your consent
• Regulatory authorities: such as the GPhC or NHS, where we are legally required to do so
• IT and platform providers: who support our website and consultation systems under strict data processing agreements

All third parties are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and GPhC guidelines, or longer where required by law. Payment records are retained in accordance with financial and legal requirements. Technical and website data is retained for a shorter period and reviewed regularly.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. Our systems are regularly reviewed to maintain high standards of data security appropriate to a regulated healthcare provider.

8. Contact Us

If you have any questions about this Privacy Policy, wish to access your data, request a correction, request deletion, or raise any data-related concern, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Mold
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

If you are not satisfied with our response, you have the right to raise your concern with the appropriate data protection authority in the United Kingdom.